Terms & Conditions

Personal Data Protection

In accordance with the requirements of Law no. 677/2001 on the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented, and of Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector, S.C. Quality Natural S.R.L., registered with ANSPDCP, has the obligation to manage safely and only for the specified purposes the personal data you provide us about you, a member of your family or another person. The purpose of data collection is to use them to billing ordered products.

Providing the necessary data for the invoice is mandatory. Your refusal to transmit this data will cause the order to be canceled.

The registered information is intended for use by the operator and is only communicated to you by the invoice for the ordered products. According to Law no. 677/2001, you have the right to access, to interfere with the data, the right not to be subject to an individual decision and the right to appeal to the court.
At the same time, you have the right to oppose the processing of your personal data that concerns you and ask you to delete the data. For the exercise of these rights, you can address with a written request, dated and signed at the Complaints Department, at the following e-mail address: contact@valeputna.ro or by mail to the mailing address:

Headquarters: Valea Putnei, 135B,
C.P. 727441
Suceava county.

If some of your data is incorrect, please inform us as soon as possible. The administration of the www.valeputna.ro store is carried out by the company:

CUI: 27811152
REG COM: J33/752/2010
Strada Păstrăvăriei, nr. 135B
Loc. Valea Putnei, C.P. 727441
Comuna Pojorâta,
Jud. Suceava

1. Disclaimer

The pictures that are presented on the site are exemplary, the products may be different from them in terms of color, appearance, etc., but in these situations the customer will be notified before his order is delivered and will be delivered only with the consent it. The features and availability of products on this site are subject to change without prior notice. If other details or product prices have been misspelled, including because they have been entered incorrectly in the database, valeputna.ro reserves the right to cancel the delivery of the product and to notify the customer as soon as possible time for the error.

The maximum value of S.C. Quality Natural S.R.L., against any customer, in the case of non-delivery or inappropriate delivery, is the amount of the proceeds collected by S.C. Quality Natural S.R.L. from that customer.

2. Fraud


3. Litigation

Any dispute between Clients and Quality Natural S.R.L Commercial Company will be settled amicably.

If you have problems with an order that does not seem to be resolved by email or by phone, you can apply for internal conciliation in writing by email at contact@valeputna.ro. If the conflict has not been settled amicably, jurisdiction lies with Romanian courts.

For any complaints or observations relating to copyright infringement or other litigation, you can file a complaint at the following email address: contact@valeputna.ro

4. Personal data

Information for users of www.valeputna.ro will only be used for commercial communications with S.C. Quality Natural S.R.L. or with its partners.

Any specific data regarding the status and status of the products can be obtained by contacting us online or by email / telephone at the addresses included in this site.

5. Availability and price of products

The offers and products presented on www.valeputna.ro are available within the available stock limit.

The prices of the products presented on www.valeputna.ro can be changed without prior communication.

Product prices include VAT.

6. Guarantees

All products marketed by the site www.valeputna.ro benefit from warranty conditions in accordance with the applicable legislation and commercial policies of the manufacturer.

Any dissatisfaction must be reported at the moment of receipt of the goods at the contact@valeputna.ro and telephone number at 0786 528 061.

Any subsequent referral will not be considered.

7. Returning products

The customer may request the return of the products in the following situations:

7.1. Product not in compliance with site specifications.

If the ordered product turns out to be inconsistent with the specifications in our offer. Customer may request a refund for replacement or full refund. If you accept a replacement with a higher value product, the Customer will pay the difference, or if the value is lower, you will receive a partial refund up to the replacement product value. Return and shipping costs for the replacement product, if applicable, are paid by S.C. Quality Natural S.R.L.

7. 2. Products that have been wrongly delivered.

Deliveries of products other than those requested must be reported immediately and the customer will refuse the receipt. The customer may request that they be returned for replacement, and if the product is no longer in stock, he may choose to replace it with another assortment or reimburse the full amount. If you are willing to replace a product with a higher value, it will pay the difference, or if the value is lower, you will get a partial refund up to the replacement product value. The return and transport costs for the replacement product, if any, are borne by S.C. Quality Natural S.R.L.

7.3. Denial of Purchase.

When making an online order, the client declares that he / she is aware of and is totally in agreement with the above.

8. Payment Methods

Payments of products ordered at the online store www.valeputna.ro can be made as follows:

Payment on delivery - when you receive the product, by paying it to the courier company representative. By using this payment method, you can not send gifts to another person.

Payment by bank transfer with payment order to account: RO37BRDE340SV76318963400.

9. Final provisions

SC Quality Natural SRL reserves the right to make any changes to these provisions, as well as any changes to the www.valeputna.ro site, its structure or any other changes that may affect the site without the need for it prior notice to users in this respect.

If any of the above clauses are found to be null or void, irrespective of the cause, this clause will not affect the validity of the other clauses. For any clarifications or additional information, do not hesitate to contact us at: contact@valeputna.ro

Terms and Conditions - Affiliates

1. Commissions, commission period;
2. Rules for using affiliate link;
3. Prohibited keywords;
4. Social Media Policy;

1. Commissions, commission period.

The commission amount is 12% of the value of the sales generated through Profitshare on the valeputna.ro website, without taking into account VAT or other taxes.

The commissioning period offered by Quality Natural S.R.L is 30 days.

Paid commissions are only granted for orders invoiced and paid by customers.

2. Rules for using affiliate links

Affiliate links for Valeputna will not be accepted on websites that: • are built as clone websites, masking URLs, or contain keywords in their domain and / or subdomain Valeputna keywords.

3. Prohibited keywords

It is forbidden to use certain keywords in Cost-Per-Click campaigns and domain names as follows: Valeutna written in any combination of lowercase and uppercase letters or in names and derivatives.

Keywords related to the Valeputna brand need to be added to the negative keyword list when promoting through Cost-Per-Click methods.

4. Social Media Policy

It is allowed to promote Facebook Ads, Timeline Facebook, Personal Twitter Account and LinkedIn Personal Account.

It is forbidden to create Facebook pages with any of the keywords related to the Valeputna brands.